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Environmental Issues

Earlier Bin Collections

Our crews will be starting their collections at 5.45am from Thursday 9 July due to the high temperatures forecast. This is to help reduce the amount of time they are working in the heat and direct sun. Please put your bin out by 5.45am on your collection day.

What is ‘statutory nuisance’?

We can investigate complaints about issues that are a ‘statutory nuisance’ under the Environmental Protection Act 1990.

To count as a statutory nuisance, the issue must:

  • unreasonably and substantially interfere with the use or enjoyment of your home or other premises or
  • injure health or be likely to injure health.

Examples of statutory nuisance include:

  • noise from premises, vehicles, equipment or machinery in the street
  • smoke from residential, business and industrial premises (including bonfires)
  • smells from industry, trade or business premises (eg sewage treatment works, factories and restaurants)
  • artificial light from premises, such as domestic and commercial security lights and floodlit football pitches
  • insect infestations from industrial, trade or business premises
  • accumulation or deposits on premises, such as piles of rotting rubbish.
Report a Nuisance Online