Animal Welfare Licences FAQs

Yes, However, you can only be licenced for home boarding and must adhere to those conditions.

Yes, However, cats must be kept in suitably secure accommodation as set out in the conditions for catteries.  Cats cannot have ‘the run of the house’ in the same way a dog would. 

Yes. If you intend to offer more than one activity at the same time, please contact us for specific advice.

Yes, However it is your responsibility to ensure your pet is sociable enough to accept other dogs in its home, without impacting on the welfare of the resident or boarded animal(s).  Officers will consider the welfare of any resident animals on an individual basis, during the inspection.

This will be determined during the inspection and will be based on the space available to satisfactorily separate each dog.

In the first instance you can lodge an appeal to the awarded star rating. Please download and complete the appeal form [RTF, 0.3MB] and return it to us within 21 days of the date of the issue of the licence.

If we decide not to grant a licence or we decide to vary, suspend or revoke your licence without your agreement, then we will inform you in writing.

You will have 7 working days to submit a representation in respect of our decision. We will then have a further 7 working days to respond to this and inform you whether we uphold or cancel our decision.

If you are still unhappy with our decision after this then you will have 28 days to lodge an appeal with the First-tier Tribunal.