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Licensing

Intermittent Problems with our Telephones

Some phone calls to our Customer Service Centre are being cut off unexpectedly. We are looking into this problem to get it resolved. Please check to see if your query can be dealt with online or try again later. Thank you for your patience.

What is tacit consent?

Tacit consent applies to some, but not all, licences. If tacit consent applies, this means that you can act as if your application has been granted if you do not receive your licence/permit within a certain time after we confirm we have received your application.

See the individual licence pages to check if tacit consent applies.