Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
We are seeking a detail-oriented and motivated individual to join our Benefits team as a Housing Benefit Assessment Officer. You will play a vital role in supporting residents by accurately assessing claims for Housing Benefit and Council Tax Support, ensuring timely and fair decisions in line with legislation and local policy.
About the role
You will assess and process claims for Housing Benefit and Council Tax Support, working closely with customers to gather the right information and make fair, accurate decisions. This is a role where your attention to detail, empathy and ability to work independently will really shine. You’ll be part of a supportive and collaborative team that shares knowledge, solves problems together, and is always looking for ways to improve the service we offer.
About you
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Proven experience in Housing Benefit and Council Tax Support assessments or similar welfare-related assessments.
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Strong working knowledge of relevant legislation and DWP guidance.
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Excellent attention to detail and numerical accuracy.
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Confident IT user, ideally with experience in NEC Revenues and Benefits system.
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Effective communicator with a customer-focused approach.
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Ability to work independently and manage a varied caseload under pressure.
An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Please note a DBS check is required for this post.
View the job description [PDF, 0.3MB].
Apply
The closing date is 9am on 7 October 2025 and interviews will be held the week commencing 13 October 2025.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
For many of our roles (and where it is possible) we are currently working remotely and anticipate in the future returning to a hybrid office model on a flexible basis. This will still include work from home and flexi-time opportunities in order to provide a good work-life balance whilst still ensuring that teams benefit from in person interaction. Candidates should therefore be within commutable distance of our offices in Huntingdon, Cambridgeshire or able to attend meetings as required if further afield.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are a supportive employer, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
View our benefits.