Consultation and feedback
Good communication with local people has never been more important. Without it, we cannot be sure that the services we provide are the right ones or that we are delivering our services in the right way. Consultation makes a big contribution to the Council by:
- Testing options for service changes
- Targeting services at what people want and need
- Improving the delivery of services
- Improving the take-up of services
- Tracking overall resident and user satisfaction
- Testing public views on conflicting priorities, key choices and resource decisions
- Supporting bids for resources or partnership funding
- Supporting the development and delivery of the community strategy and local strategic partnership
The Council undertakes various consultation projects with the general public, stakeholders and service users. Our communication and consultation strategy can be viewed from the related information section to the top-right of this page.
Listed below are details of some of our recent and current consultation projects. To participate in any current consultations which are open to everyone, please follow the links in the list.
Find in lists
| Huntingdon and Godmanchester Market Town Transport Strategy | The District and County Councils are now in the process of drafting a new Market Town Transport Strategy for Huntingdon and Godmanchester and the surrounding area. We need your views on the transport and access issues in Huntingdon and Godmanchester to help inform the development of the strategy, and to focus improvements in areas where they are most needed. | Online (paper forms also available - see link) | Link to survey page on County Council website |
| Planning consultations | Planning policy consultations - past, current and future - can be found from the ‘Huntingdonshire Planning Consultation Portal’ link on the right | Online | Link to Consultation |
| Call Centre Customer Survey | We regularly contact people who have used services offered by our Call Centre directly to assess their satisfaction | Telephone/Postal | |
| 2010 Local Residents Survey | Survey to find out what residents think about the Council's services and communication methods | Questionnaire in Council newsletter | Helped inform future communication plans | Report |
| Single Equality Scheme consultation | We consulted with a range of residents, community groups and organisations to inform the development of our Single Equality Scheme | Internet and Intranet, discussions with community groups and stakeholders | The final document was amended to reflect feedback | Link to final Single Equality Scheme |
| Place Survey 2008 | Survey about the local area and local services undertaken by all councils | Postal survey (statutory) | Allowed benchmarking with other councils | Report |
| Customer Satisfaction Surveys 2006/7 | General, Benefits Service and Planning Service (Best Value Performance Indicators) | Postal survey (statutory) | Allowed benchmarking with other councils | Report |
| Budget Input Consultation 2004 | Council Spending and Service Provision | Face to face | Informed budget reviews and medium term financial planning | Report |
| Quality of Life Survey 2006 | Survey on quality of life within Cambridgeshire districts | Postal survey | Research allowed benchmarking with other districts and highlighted specific issues for Huntingdonshire | Report |